Given the nature of our products, we only take returns, that are unopened, unused or unworn. We guarantee that every customer receives our brand new and hand-picked products. We offer free return shipping within 7 days of ownership and a full Refund. To be eligible for a return, your item must be unused with its original packaging and in the same condition that you received it. If an item does not perform because of a manufacturer’s defect, then return it to us as soon as possible. We’ll replace it without charge.
Items that are excluded from Free Return Shipping: RealDolls
All purchases are covered by our 6 months product guarantee. If anything goes wrong with your product, we'll replace it for up to 6 months after purchase. Defective items must be reported and returned within the warranty period.